A busy, established organisation serving communities across Sunderland
Youth Almighty Project manages five youth and community buildings across Sunderland, providing safe, welcoming and inclusive spaces for young people and local residents. The team delivers youth and community activities across Sunderland West, East and the Coalfields areas, ensuring young people and the community have access to support, positive opportunities, activities and safe spaces within their local communities.
Paper forms, separate systems, five different venues
Before Youthy, the team managed their youth work through a combination of a club membership system and paper-based processes. Members were signed in using the membership system, while membership forms and evaluations were completed and stored on paper. Running a busy operation across multiple venues meant information was spread across different systems and paper records — and the team wanted better, more efficient processes that brought everything together.
“We wanted a system where everything was brought together in one place. Youthy offered a more streamlined way of managing our information, saving time and making our day-to-day processes easier.”
Every venue, every session, one platform
Today, Youth Almighty Project uses Youthy to manage all aspects of their youth work across their buildings, centres, sessions and venues — the same system, wherever youth work is being delivered.
No more juggling systems between venues
Youthy has made it much easier for the team by bringing everything together in one place. They can now effectively manage their youth work without having to use multiple CRM systems across different venues — staff use the same system to sign young people in and out, manage information and monitor attendance, regardless of where the session is being delivered.
Moving away from paper-based records has made processes more efficient, consistent and easier for staff to manage. Having everything in one system saves time, reduces duplication and means the team can access the information they need more easily. Staff and volunteers adapted quickly too — they found the system easy to follow and straightforward to use, making the transition to a new way of working smooth and positive.
“The support from the Youthy team has been fantastic. Any questions we have had have been answered immediately, and the team has been responsive when we have needed changes — making sure Youthy works effectively for our needs.”
“We would definitely say make the move”
Asked whether they would recommend Youthy to other youth organisations, the answer was an easy yes: an efficient and reliable system that can be used across all of their sessions and delivery venues — easy to access, easy to use, with everything in one place.
“It has helped us move away from paper-based processes, improve how we manage our sessions and make information easily accessible to staff across all our venues and delivery. If you are considering Youthy, we would definitely say make the move.”