Youthy Privacy Policy

Last updated: April 2026

Youthy (“we”, “our”, or “us”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, and protect information when you use the Youthy mobile application.

1. Information We Collect

Account Information

• Name
• Email address
• User ID

Organisation Data

• Organisation name and details
• Team member roles and permissions

Member Information

• Name and basic details
• Attendance and session records
• Medical information, such as allergies or conditions
• Emergency and guardian contact details

Usage & Diagnostic Data

• App interactions and activity logs
• Device information (device type, OS version)
• Crash reports and diagnostic data collected via Firebase Crashlytics to help identify and fix issues

Notifications Data

• Device tokens used to send push notifications

2. How We Use Information

• Provide and operate the Youthy platform
• Manage organisations, sessions, and members
• Support safeguarding and safety features
• Enable communication via notifications
• Monitor performance, diagnose crashes, and improve app stability

3. Data Sharing

We do not sell personal data.

• With authorised organisation team members based on roles and permissions
• With trusted service providers (e.g. Google Firebase) to operate and improve the app
• When required by law or safeguarding obligations

4. Data Storage and Security

• Data is stored securely using trusted third-party services such as Google Firebase
• We take reasonable measures to protect data from unauthorised access or misuse
• Access is controlled through role-based permissions

5. Children’s Data

Youthy is used by authorised adults within youth organisations.

• Children’s data is managed by authorised staff
• Organisations are responsible for obtaining appropriate consent
• Sensitive data access is restricted based on roles

6. Notifications

Youthy may send notifications relating to:

• Sessions and attendance
• Organisation updates
• Safeguarding alerts

7. Your Rights

• Access your data
• Correct inaccurate data
• Request deletion of your data

8. Data Retention

Data is retained only as long as necessary to provide the service and meet legal or safeguarding obligations.

9. Third-Party Services

• Google Firebase (authentication, database, storage, notifications)
• Firebase Crashlytics (crash reporting and diagnostics)

10. Changes to This Policy

We may update this policy from time to time. Updates will be reflected by the “Last updated” date.

11. Contact Us

support@youthyapp.com